My Repair Tracker is a provider of value added web-based solutions for the Automotive, Industrial, Power Motor Sports, and Heavy Equipment industry. This internet based service management and production tool provides customers real-time visability in managing their service and repair processes. MRT offers online service scheduling, electronic dispatching, online customer repair status, online Customer Satisfaction Index (CSI), and repair management analytics. Request Demo
My Repair Tracker allows you to organize, prioritize and track your Work In Process the way you want to see it while keeping you in front of your business instead of behind it. From collision repair management to service repair tracking and repair status MRT repair management analytics deliver the vital information about your repair processes, reporting on key business metrics like cycle-time, part usage, promise date compliance and CSI.
View your entire workload and status updates for each job, assignment, stop or project. Technician dispatching assigns and sends an electronic work order notification to your field service team using a text message and email. Request Demo
MRT Connect empowers your customers with online access to schedule repairs as soon as a breakdown occurs or when it is convenient. Connect puts scheduling at your fingertips.
Customers can check their repair status online and see photos of their repairs 24/7. Customers will also receive email and text message status updates.
Increase your productivity with complete access to repair status. Schedule service, view detailed job steps, see which repairs are completed, incomplete or not started, approve estimates and receive real-time notifications on the status and completion of repairs. Stay connected 24/7.
MRT Connect provides customers access to manage the entire repair process from scheduling to Invoicing. Connect empowers users to schedule their service or repair, follow the repair process step-by-step, approve repairs, access to service history and all online, without picking up the phone. In addition, Connect will send real-time notifications via email or text message to keep your customers informed on the status and completion of repair.
Improve Customer Satisfaction
When it comes to growing your business, a key factor in your success is your customers' satisfaction. How can you be sure that your customers are having a positive experience? Connect is the pulse of your customers experience.